Terms of service

Welcome to Solevana. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

Acceptance of Terms

By visiting our website or purchasing products from Solevana, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please discontinue using our website.

Eligibility

You must be at least the legal age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

Products

Solevana specializes in foot care and comfort products designed for everyday use.

We continually improve our product selection and reserve the right to modify, discontinue, or replace products without prior notice.

While we strive to display accurate product descriptions, colors, and images, slight differences may occur due to monitor settings or manufacturing updates.

Pricing

All prices displayed are shown in the selected currency.

Prices may change without prior notice.

Applicable taxes or duties are calculated where required during checkout.

Orders

We reserve the right to refuse, cancel, or limit orders if fraud, pricing errors, inventory issues, or unusual purchasing activity is suspected.

After placing an order, you'll receive an email confirmation. This confirmation does not guarantee acceptance until your order has been processed.

Payments

Payments are processed securely through trusted third-party payment providers.

Solevana does not store complete payment card information on our servers.

Shipping

Shipping information is provided in our Shipping Policy.

Estimated delivery times are provided for convenience and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Returns

Returns are handled according to our Return & Refund Policy.

Please review that policy before requesting a refund or exchange.

Intellectual Property

All content on Solevana, including logos, graphics, images, product descriptions, text, website design, and branding, is the property of Solevana or its licensors.

No content may be copied, reproduced, distributed, or used without written permission.

User Conduct

Users agree not to:

  • Violate applicable laws
  • Attempt unauthorized access to our systems
  • Upload malicious software
  • Interfere with website security
  • Use our content for unlawful purposes

Limitation of Liability

To the fullest extent permitted by law, Solevana shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

Privacy

Your personal information is handled according to our Privacy Policy.

We value customer privacy and implement appropriate security measures to protect your information.

Governing Law

These Terms of Service shall be governed by the applicable laws of Canada, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms of Service at any time.

The latest version will always be published on this page.

Contact

Website: https://solevana.sbs

Email: support@solevana.sbs

Phone: +1 604-435-0980

Business Address: 1901-4390 Grange St, Burnaby, British Columbia V5H 1P6, Canada