Shipping policy

At Solevana, we're committed to delivering your order safely and efficiently, no matter where you are in the world. We proudly offer Free Worldwide Shipping on every order with no minimum purchase required.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next available business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).

Shipping Time

We currently ship to customers worldwide.

Estimated Delivery Time:

Canada: 7–14 business days
United States: 7–14 business days
Europe: 7–14 business days
Australia & New Zealand: 7–14 business days
Asia: 7–14 business days
Other International Destinations: 7–14 business days

Please note that these are estimated delivery times and may vary depending on customs clearance, local postal services, weather conditions, peak holiday seasons, or other factors beyond our control.

Shipping Cost

We are pleased to offer:

Free Worldwide Shipping on all orders.

No hidden shipping fees will be added during checkout.

Customs & Import Duties

Depending on your country's regulations, customs duties, VAT, import taxes, or handling fees may apply.

These charges, if applicable, are the responsibility of the customer.

Tracking Orders

Most orders include tracking information.

Once available, tracking details will be emailed to you after shipment so you can monitor your package throughout its journey.

Delayed Deliveries

Although most orders arrive within our estimated timeframe, unexpected shipping delays can occasionally occur.

If your package appears delayed, please contact our support team. We'll gladly assist in tracking your shipment and working with the carrier when necessary.